Help Center

MagScapes Limited is a British company based in London. In 2006, we created the first printable magnet-receptive wallcovering. We now manufacture and sell magnet-related materials worldwide. MagScapes Limited has patents in UK and Europe and is the worldwide licensed reseller of MagScapes technology.

MagScapes 0800 Number is for Sales Enquiries only - it is Free to call from UK landlines. 

Suppliers should contact MagScapes using info@magscapes.com">info@magscapes.com.

You can buy MagScapes products from:

- www.magscapes.com
- www.amazon.co.uk

Custom services may be purchased directly from this website for delivery worldwide and are managed via our staff in London.

Trade Showroom

MagScapes Limited
5 Albemarle Way
London
EC1V 4JB

UK Mainland deliveries are free of charge. Simply enter FREEUK in the checkout Discount box to obtain.

All EU and US deliveries are based on size and weight of the order.

For stocked goods, UK orders are normally dispatched same or next day and received in 48 hrs. 

EU and US orders are 3-5 days. All orders are sent using the best shipping rates and are fully trackable. 

For custom orders estimated delivery will be stated on your quotation.

MagScapes wallcovering products are created to be hung by any professional decorator. The wall preparation and installation procedure is no different to hanging any heavy wallcovering material.

Ensure you or your contractor has a print-out of the 'User and Decorator Guide' listed on each of the wallcovering products.

If there is any doubt during the process - you or the decorator may call MagScapes at any time using the freephone number 0800 804 4936 to receive general, or technical advice and assistance.

If there are problems that occur after the wallcoverings are hung, please send an email describing the issue and digital images to our technical team at: info@magscapes.com. A team member will reply within 24hrs.

These terms and conditions of sale are for our retail customers and private customers. 

Definitions

In these conditions the following words shall have the following meanings:
The “Buyer” shall mean the company, firm, consumer or person seeking to purchase the Goods from the Company.
The “Company” shall mean the company as indicated on the face of the contract/order.
The “Contract” any contract for Goods or Services made between the Company and the Buyer.
The “Goods” shall mean the products, articles or things sold by the Company.
The “Services” shall mean any services provided by the Company to the Buyer (whether or not the Buyer shall purchase Goods or not).

1. Price

Any price quoted by the Company is based upon current prices ruling as at the date appearing on the quotation, but the actual price charged to the Buyer under the Contract shall be based upon such ruling price (less any discount allowed by the Company) current as at the date of order and shall include the cost of shortage and insurance (if any) as per clause 5.3 below.

2. Payment

Retail customers are responsible for ensuring that all goods are paid for in full, before delivery. Payment must be in cleared funds to avoid delay in receiving the Goods. The Seller shall not be bound to give up possession of the Goods until it shall have received payment in cleared funds.

3. Delivery

3.1 Any time or date stated on a quote or order, or given verbally, is given as an estimate only. Buyers are advised to only commit to an installation schedule once the goods have been received and checked. The company shall not be liable for any costs or other losses incurred by the Buyer, the agents or any other third party due to an installation schedule committed to by the Buyer prior to the Goods being received and checked.

3.2 The Company shall have no liability whatsoever for any failure to perform, or any delay in the performance of, any of its obligations under the Contract arising wholly or in part by reason of any factor beyond its direct control, such as the availability of goods from third parties.

3.3 The Company shall be entitled to make partial deliveries or deliveries by instalments. Each instalment shall be a separate agreement to which all the provisions of these conditions shall apply. Signature of any note by an agent, employee or representative of the buyer shall be conclusive proof of delivery. The Buyer must within 48 hours of delivery inspect the goods and immediately advise the Company of any damage for investigation. Quantities of goods supplied should be confirmed at point of delivery, subsequent claims for shortages will not be accepted. Risk of loss or damage to the Goods passes to the Buyer when the Goods are accepted by the Buyer or the Buyer's representative or agent.

3.4 The Buyer agrees to accept delivery within 3 months of the order being fully available. In the event of the Buyer not accepting the goods within this period, the Company reserves the right to charge storage and insurance of the goods at the rate of 2% of the total order value per month or part thereof.

4. Returns

Private United Kingdom customers have certain cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000 (the Regulations). MagScapes Ltd offers the following returns policy:

1. Returns of unopened items are accepted within 28 days from date of purchase with a valid proof of purchase

2. Any customer wishing to exercise this right must notify the vendor at either of the following: in writing to MagScapes Ltd., 5 Albemarle Way, London, EC1V 4JB, United Kingdom (addressed to The Sales Team), by telephone to +44 (0) 800 804 4936 or by email to sales@magscapes.com

3. As a further condition of the right to return customers must also arrange (at their own expense) to return the goods in a saleable condition to the address referred to in (2.) above as soon as possible. If the vendor pays the return cost then this will be deducted from any refund. The goods will be deemed returned when actually received by the vendor at the said address.

4. Customers shall be entitled to a full refund (less any charges referred to in (3) above) on full compliance with the foregoing -

1. Any goods made to customers’ specifications or clearly personalised are excluded from the right to cancel
2. The following are custom products manufactured specifically to clients order and therefore non-returnable.

5. Warranty and Liability

5.1 The Company shall make good by reimbursement of the whole or part of the price or at its option by repair or by replacement any defect developing under normal use of the Goods, provided that the defect in question shall have appeared within 12 months after the Buyer shall have taken possession of the Goods or performance of Services completed, and shall have thereupon promptly notified the Company in writing, and any Goods alleged to be defective shall, if so required by the Company, be made available for collection by the Company. If the Goods are found to be defective any return carriage, delivery expenses and/or direct and predictable reasonable expenses incurred solely due to defective goods will be reimbursed to the Buyer upon provision of evidence of such expense. In the event of the Goods not being defective the Buyer will be liable to reimburse the Company any reasonable expenses or costs incurred by the Company and/or it's agents. The Company shall not be liable for any claim or claims relating to any breach of warranty expressed or implied, brought after 12 months of the date of delivery. Extended warranties of 7 years apply only to MAG wallcoverings.

5.2 The liability of the Company is also subject to compliance by the Buyer with all the terms contained in this contract.

5.3 The Company shall, in relation to the Goods and Services, have no obligation to the Buyer, other than the express obligations contained in these conditions or in any other document expressly incorporated in writing into the Contract. Accordingly, it shall be for the Buyer to insure against any liability arising from the performance of the Services and from its use of the Goods.

5.4 Although the Company offers comprehensive advice on the products supplied, the Company shall not be held liable for the suitability of goods, as full installation details cannot be determined at point of sale. All fittings purchased for installation should be confirmed to be suitable by the Buyer and/or the Buyer's installer.

6. Proper Law and Notices

All contracts made between the Company and the Buyer shall be governed by English Law and the Buyer shall submit to the jurisdiction of the English Courts. Any notice required to be given in writing under the Contract shall be given either by facsimile transmission to the Company's head office or by first class post addressed to the registered office and/or head office of the party for which it is intended.

7. Statutory Rights

These terms and conditions do not affect your statutory rights.

The people who buy our products are:

• Private individuals
• Interior designers
• Architects
• Contractors
• Decorators
• Sign and display printers

The places our products are used include:

• Residential interiors
• Corporate: offices & corporate headquarters
• Hospitality: hotels and leisure venues, restaurants, bars and cruise ships
• Healthcare: hospitals, care homes and special needs/medical facilities
• Education: schools, universities and further education establishments
• Retail: shops and out of town mixed retail leisure centres
• Museum and Exhibition: commercial display spaces

MagScapes wallcoverings are all receptive to magnets. The ferrous particles embedded within the wallcovering material making it receptive to magnets, just like a metal cabinet or fridge door. 

Because our wallcoverings are not magnetically charged, they have no effect on sensitive equipment such as laptops, mobile phones or pacemakers. A wall covered with MagScapes is like being in a room that has a metal filing cabinet.

Yes. MagScapes wallcoverings are completely safe - they will not harm children, pets, computers or pacemakers. They do not contain; lead, dangerous chemicals, pthalates, solvents, thinners or wetting agents. MagScapes vinyl wallcoverings have been tested to meet the strict European health and safety standards.

To refer to our manufacturers safety and data sheet: Click here.

MagScapes wallcoverings hang with ready mixed paste and are slightly heavier to manage so we recommend they are hung by professional decorators. 

For full installation and user instructions, please click the links below:

MagLiner: User and Decorator Guide
MagWrite: User and Decorator Guide
MagPaintable: User and Decorator Guide

Yes, you can paint directly onto MagPaintable. Alternatively, you can use an all purpose primer on MagLiner then overpaint with your preferred colour choice.

The wallcoverings require no special care, simply keep clean using a damp cloth. If using in areas of bright sunlight, regularly move magnets to avoid long-term discolouring of wallcovering.

Yes. MagScapes wallcoverings may be applied to cylindrically curved walls.

For all hanging options (see configurations) 

No. MagScapes wallcoverings and magnets are designed to work only on vertical surfaces.

Thinking about having fun with magnets on a wall but want to use a designer wallcovering? No problem, use MagLiner, it is our lowest priced (£32.45m2) and most versatile material that is used as a liner and makes any wallcovering work with magnets. 

It adheres to the wall (see configurations) with wallpaper paste and can be used raw or covered with any wallpaper, digital print or fabric. 

And because it has the highest receptive rating, all magnets will work on the surface as if you were using a fridge door.


Magnet receptivity rating 5/5
MagLiner: User and Decorator Guide

Using MagLiner beneath wallpaper, digital print or fabric is the most common use of this material.

Simply apply the preferred material on top of the MagLiner following the manufactures guide.

Which Pens to use?

MagScapes recommend both Expo and Artline dry-erase markers and accessories for MagWrite materials.

When using dry erase pens on our wallcoverings please consider the following:

• use a recommended brand (cheaper pen nibs can scratch the surface, more aggressive pens use stronger inks that leave stains or are harder to wipe off)
• use whiteboard spray and a microfibre cloth to remove pen marks at the end of each day
• white spirit may be used to clean shadow stains

How to clean dry erase and chak pen marks?

When using chalkboard pens apply the following cleaning steps:

• examine your chalk pen or its packaging to determine what kind of chalk ink you’ve used. Most chalk pens wipe clean with water but some pens used for chalkboard artwork require an ammonia based cleanser. If you can’t determine what kind of chalk pen you’ve used, first try removing the pen marks with water only, and then proceed to other methods.
• wet a clean, lint-free cloth with water. Wring out the cloth so the rag is damp instead of drenched. Wipe your chalkboard wall with the wet rag to remove the pen marks.
• dampen your cloth with an ammonia-based cleanser; most glass surface cleaners contain ammonia. Wipe away the chalk pen marks with the ammonia dampened rag.
• dab at stubborn pen marks with the wet edge of a melamine sponge if the ammonia doesn’t work. Since the melamine sponge can remove your walls chalkboard paint only use very gentle pressure.

Edging - where MagWrite wallcoverings end

MagWrite Edging Trim has been created to protect whiteboard pens from writing on wall areas - this adhesive backed trim comes in 12mm width to provide a smart and easy decorative edging strip for MagWrite gloss and matt dry-erase wallcoverings. It also keeps dry erase pens from running over the edges.

Simply cut with craft knife, fine blade or scissors and apply by peeling off the self-adhesive backing tape. For corners, use a fine blade to make 45 degree mitred corner joints.

Seams - where MagWrite strips join

MagWrite writeable materials can be applied horizontally - to avoid pens from skipping over seams.
Material seams can butt together cleanly, however, they can also be overlapped and splice joined if the material or wall is warped.

If you wish to be able to write over the seams please note that the pen ink will stain the seam as it is not possible to clean ink from the seam joins.

Tips and Tricks:
We have been made aware that one innovative decorator has used 3M Scotch tape to cover MagWrite seams to allow pens to write over the seam.
- MagWrite Matt - Use 3m Scotch Magic Tape
- MagWrite Gloss - Use 3m Scotch Crystal Tape

USER GUIDE Product MagWrite - magnetic wallpaper, high receptivity Description MagWrite has a high receptivity rating so works with both MagPlus and MagLite magnet types. MagWrite Matt has a non-reflective matt dry erase surface with features that include: - works as a projectable surface - easy to hang with multiple configurations - hard wearing matt PET surface for dry-erase or chalk pens - available in 120cm width and 3m, 6m 12m lengths MagWrite Gloss has a highly reflective gloss dry erase surface with features that include: - smooth writeable surface, easy erase with microfibre pad or cloth - easy to hang with multiple configurations - hard wearing gloss PET surface for dry erase or chalk pens - available in 100cm and 120cm widths Receptivity Rating 4/5 Weight 1800 grammes per square metre Fire Rating EuroClass EN13501-1 Roll Dimensions MagWrite Matt: 120cm width x 3m, 6m,12m lengths MagWrite Gloss: 100cm x 5m, 120cm x 10m lengths Adhesive MAGFIX Adhesive Warranty 7 Years Maintenance: - clean using a micro fibre cloth and whiteboard spray - use high quality dry-erase or chalk pens - if used in an area of strong sunlight move magnets regularly to avoid discolouring Magnet Usage: - MagWrite has high receptivity so works with all magnet types - MagPlus are high power neodymium magnets for holding items - MagLite are low power sheet magnets for placement use Health and Safety: Warning - high power magnets can be dangerous if ingested and should not be used by children, always read safety information provided. Classification: This product is classified as non-hazardous and therefore does not require any special handling. This product does not require special labelling. Fire Fighting: Any extinguishing media are suitable. Wear self contained breathing apparatus, protective clothing and full face mask. Fumes should be ventilated immediately due to possible liberation of noxious gases. Ecological: This product is not bio-degradable. Dispose of in accordance with Local Authority regulations or via an authorised contractor. IMPORTANT: MagScapes wallcoverings can act as a conductor of electricity due to the ferrous content in the vinyl - do not allow it to come into contact with exposed wires, and take care when installing around electrical wiring and boxes. Turn electricity off.

DECORATOR GUIDE Configuration It is recommended that MagWrite Wallcoverings are hung horizontally and positioned at optimum writing height for comfortable writing experience. Other configurations are possible as shown above. Tools: - A felt or sponge roller for paste application - Scissors or sharp blade knife - Straight edge - Soft wallpaper brush - Microfibre cloth or sponge Wall preparation: - MagWrite writing materials work best when applied to mirror smooth surface - ensure the wall surface is clean, dry, sound, mirror smooth and free from paint or chemicals. - best results will be obtained if the base plaster is sealed with a PVA sealer. - where necessary fill holes with filler and use fine sandpaper to smooth. Hanging guide: - for best writing experience it is recommended that MagWrite is applied horizontally - allow wallcoverings to adjust to room temperature - cut wallcovering into required lengths. - ensure wallcoverings are hung using MagFix or any high quality ready-mixed adhesive. - pour adhesive into a pasting tray and using a roller apply paste evenly to the wall (soaking is not necessary) cover an area to allow for 1-2 drops - apply the cut lengths, edge to edge, vertically or horizontally as required - apply MagWrite to the wall (black side to face the wall) - use a soft clean wallpaper brush or microfibre cloth and smoother tool to flush out air bubbles and creases - use a straight edge and sharp trimming knife at corners - do not puncture air bubbles and do not use metal or sharp objects (other than the cutting knife) on the surface when installing the material - remove any excess paste with a damp sponge and wipe surface clean - leave to dry thoroughly (min 24 hrs) Finishing options: Edging: - to prevent pens from skipping on to non writeable areas it is recommended that an edging strip is used Removal: - gently strip away from wall using a scraper - MagWrite will retain its receptive quality so may be be re-used if undamaged on removal

Need to use magnets on a wall but also match with an emulsion paint? No problem, use MagPaintable, it is our white primed paintable media at (£30.00m2) offering a matt white canvas finish and receptive base to work with low power magnets. 

It adheres to the wall (see configurations) with wallpaper paste and at 120cm width rolls can be used to quickly cover large areas.

And because it has the low receptive rating, low power magnets will work on the surface - or when combined with MagLiner all magnets can be used.

Magnet receptivity rating 2/5

Magnet receptivity rating 4/5 (with MagLiner)

MagScapes use MagPrint for custom printing of images and maps:

• MagPrint Wall Art - for supplied and library images
• MagPrint Custom Maps - for custom generated maps

To create your own custom wall art, use the new HP Wall Art visualiser tool here or follow the manual three step process below:

1. Select the preferred print material
2. Add to Quantity the number of square meters or yards required (ie: 2.3m x 3m = 7) 
3. Upload artwork here (Max 2GB)

Once we receive your order, our production team will:
- liaise with you to discuss options and confirm preferences
- send a colour digital proof of the selected area
- send printed wallcovering for installation

Printed wallcoverings are supplied in a matt or soft sheen finish. They are delivered as numbered rolls with full instructions and are easily installed using regular wallpaper paste. MagScapes can recommend installers if needed.

MagLite is generic magnetic sheet used as the backing material for custom print and cut magnets. MagScapes utilise the latest digital printers for vivid colour effects and tactile materials that perform well when cut to shape.

Digital flat-bed cutters are used using either blade or router depending on the material thickness. 
All materials are applied to low power magnet sheet which works on all wallcovering materials and is safe to use.

Material options include:
- 0.4mm magnet with PET surface colour printed to order
- 0.5mm self-adhesive faced magnet colour print applied blade cut to shape
- 0.5mm self-adhesive faced magnet with 3mm Cork or Felt blade cut to shape
- 0.5mm self-adhesive faced magnet with 3mm Mirror Acrylic router cut to shape

Cutting options include:
- Custom print square trimmed to order
- Custom print blade cut to your chosen shape
- Custom materials blade cut to your chosen shape
- Custom materials router cut to your chosen shape

Custom magnets use flexible low power magnetic sheet - they work on all MagScapes Wallcoverings.
Click on the links to create Custom Image and Custom Map.

MagScapes sell high and low power magnets.

MagPlus Magnets:

These are nickle coated neodymium magnets that have a very strong pull strength. They are designed for adult applications only and are not suitable for children.

These magnets are used for decorative and utility applications such as bulletin boards and, because of their pull strength, are especially useful for holding notes, plans, charts and other items to a wall.

Warning! Magnets sticking together or becoming attached to a metallic object inside the human body can cause serious or fatal injury. Seek immediate medical help if magnets are swallowed, ingested or inhaled.

To read our magnets safety guide, please click here.

MagLite Magnets:

This is a low power magnet that is made with generic rubber sheet and is safe for all applications including kids play and educational spaces.

The magnetic motifs have a base substrate made from standard sheet magnet used to create fridge magnets. It is a rubber sheet that contains millions of microscopic iron particles that have been magnetized by an electro-magnetic field. Once magnetized, these iron particles hold their magnetic charge permanently. The magnetic material, when cut to size and shape, will hold its own weight on a vertical MagScapes product securely.

Plastazote is a foam material used as a tactile face on MagLite magnets - it is a flexible closed-cell polyethylene foam that is chemically inert and non-irritant. Unlike other foams, it has a ‘sealed’ non-absorbent surface and is stiff enough to make safe toys, puzzles and ‘fancy dress’ items for the most boisterous of children (and grown-ups!) It is widely used for impact absorbing sports-wear products and, in medicine, for padding splints and injury supports. Other uses include insulation, sealing and packaging. Plastazote can be thermo-formed and laser cuts easily, safely and cleanly.

Depending on the type of fridge magnet:

• MagLiner or MagWrite wallcoverings have high receptivity so most magnets will hold
• MagPrint or MagPaintable wallcoverings have low receptivity so only flexible sheet magnets will hold (not iron, neodymium or ceramic magnets)

If in doubt, please call or test on sample before buying.