Showroom Partner Terms

Promote and sell MagScapes products in the agreed territory, describing them accurately (specifications, receptivity ratings, fire ratings, 10-year warranty).
Use the MagScapes name, trademarks and brand assets only as licensed.
Provide and fund a showroom or display space presented to MagScapes brand standards, open regularly or by appointment.
Hold the agreed minimum stock and display, keep the sample book current, and use the room visualiser.
Handle local customer service, returns intake and support for installers.
Host or support events and CPD presentations, at least one a quarter [proposed].
Send a short monthly report and a quarterly stock report.
Make no promises beyond the MagScapes warranty, and agree custom work only with written approval.

Manufacture and supply products to the published specification, backed by the 10-year warranty and technical guides.
Supply the display kit, sample books, visualiser access, training and brand assets.
Maintain price lists in each regional currency and process orders promptly. Standard UK delivery is two working days.
Handle warranty claims and keep partners informed of product and regulatory changes.
Route enquiries from the partner's territory to the partner, and name a single account contact.
Give 60 days' notice of price changes.

The partner buys at a trade price (25% below list on wallcoverings, adhesives and accessories [proposed]) and resells in its own name.
MagScapes publishes recommended resale prices only. Partners set their own prices.
Custom MagPrint work is quote-led with artwork approval, and cannot be cancelled once production starts.
Standard unopened rolls follow the MagScapes 30-day returns policy. Cut or custom material is not returnable.
A first sample book and display set is supplied on joining, with refreshes at cost.

Opening order: a starter assortment of wallcoverings and adhesives, plus display kit and sample books, with value set per region.
Core range: at least two sizes each of MagLiner, MagWrite Matt and MagWrite Gloss in stock at all times.
Store in original boxes, dry and away from heat and direct sun. Record batch numbers.
First-in first-out rotation, with a quarterly stock report.
The partner pays freight and, outside the UK, import duties and taxes, and acts as importer of record.
Risk passes on delivery. Title passes when payment is received in full.
Unopened current-range stock can be returned for 90 days after termination at 80% of the price paid.

First order prepaid by pro-forma invoice. After 3 months of satisfactory trading, 30-day terms subject to a credit check and agreed credit limit.
Invoices in the partner's regional currency (GBP, USD, CAD or EUR) at the published list, with lists reviewed quarterly.
Late payments incur interest at the rate permitted by local law, and further orders can be held.
Invoice queries must be raised within 14 days. MagScapes may set off any commission owed against amounts outstanding.

Partners are independent businesses, not employees or partners of MagScapes, and cannot sign contracts on its behalf.
MagScapes is responsible for manufacturing defects within the 10-year warranty. The partner is responsible for the accuracy of what it says and for specifying a suitable product.
Installation must follow the recommended adhesives and guides. Faults caused by poor preparation, the wrong adhesive or ignored instructions are excluded.
Published fire ratings are EuroClass. Partners must not claim regulatory compliance that is not documented.
Partners hold public and product liability insurance, plus stock and premises cover, and professional indemnity where they specify.
The partner bears the risk of unsold stock, subject to the buy-back clause.
Liability for indirect and consequential loss is excluded and capped, except where the law does not allow it.
MagScapes owns the brand, trademarks and patented technology, licensed to partners for the programme only.

Exclusivity is earned in stages:

Months 0-12, non-exclusive, with registered deals protected for 6 months.
Priority territory after the first-year purchase target is met: the partner receives all local enquiries, and MagScapes offers first refusal before appointing another showroom partner there.
Exclusive territory, granted for 12 months at a time and renewed only while minimums are met.

Minimums: an annual purchase value, the minimum stock range, a showroom to brand standard, one event a quarter, and a quarterly report.
Territories are set by map. MagScapes' own website sales, national accounts, multi-site projects and house accounts are carved out, with a referral share of 5% of net sales on online orders from inside the territory [proposed].
Exclusivity must not stop customers outside the territory buying from the partner when they approach unprompted, and MagScapes cannot fix resale prices.

12-month term, renewing automatically unless either party gives notice.
Either party can end the partnership on 30 days' written notice in the first 90 days, and on 90 days' notice after that.
Immediate termination for an unfixed material breach (30 days to fix), insolvency, bribery or sanctions breaches, trademark misuse, or non-payment more than 30 days after notice.
Under-performance: if targets are missed for two consecutive quarters, an exclusive territory becomes non-exclusive, or MagScapes may end the partnership on 60 days' notice.
No new stock orders after the end date, followed by a 90-day sell-off of remaining stock. Outstanding invoices become payable immediately.
Within 30 days of the sell-off ending, the partner removes MagScapes branding from the showroom, website and social channels.
MagScapes continues to honour the warranty on products sold before the end date. Confidentiality survives for 3 years.

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